Support

New to Amp & Axe?

Follow the getting started guide to add your first item, explore the Gear Book and create a collection.

Getting useful help

Tell us what you were trying to do, what happened, and which device and app version you were using. Screenshots are welcome when they do not contain private information.

Delete your Amp & Axe account and data

In Amp & Axe, open Account, choose “Review account deletion”, and follow the confirmation steps. This permanently removes your sign-in account, public profile, inventory, stories, photos, documents, sharing settings, saved gear, collections, and feed preferences. You may need to sign in again before confirming. Deletion cannot be undone. Residual copies may remain temporarily in encrypted backups until the normal retention cycle expires.

You can also request deletion without installing the app. Emailsupport@ampandaxe.comfrom the email address associated with your account, with the subject “Delete my Amp & Axe account”. We will verify account ownership and confirm when your account and associated data have been deleted. Do not include your password. To request only data deletion while keeping your sign-in account, say so in your email.

Reporting a security concern

Send security reports to support@ampandaxe.com with “Security report” in the subject. Please avoid including sensitive user data beyond what is necessary to explain the issue.